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Product Information

We regularly renew our assortment and are delighted to surprise our fans with temporary collections that match the season, such as The Ritual of Yalda, The Ritual of Anahata and The Ritual of Light. These collections were temporarily available and will not return for the time being. But, you never know: in the past limited editions have made their way into the permanent assortment, so perhaps we can surprise you again in the future with your old favourite!

Naturally, until then you can contact us via WhatsApp or Messenger. We will be delighted to assist you finding a wonderful alternative.

Naturally, we want you to enjoy our luxury products optimally. All collections have been compiled with care and tested to guarantee quality. If your product somehow does not completely match your expectations, we would like to hear from you. You will find a unique batch code on almost all our products, this code is very valuable for us to guarantee and improve the quality of our products. That is why we ask you to keep the product in question so that we can examine it further if necessary.

Please contact us to inform us of your product experience and we will be delighted to see how we can assist you further. It would help us greatly if you could also send the batch code of your product. We will then of course ensure that you can once again enjoy your favourite product as soon as possible.

How long can my products be kept?

All cosmetics have a shelf life of at least 2 years when they are stored under the right circumstances and when the packaging is sealed. On the packaging of your specific product, you can find an icon (a number with the letter 'M') that indicates how many months the quality can be guaranteed after opening. In case this icon is not visible on your product, then you can store it for at least two years.

Please store your products in a cool, dry, and dark environment.

Please note: the UV-protection in our sunscreen will decline while being stored, we kindly advise you to consult the packaging for safe use of this product.
It appears that your favourite item is perhaps more popular than expected. While we of course want to make you happy with a particular product, it may be temporarily unavailable. On our website you can leave your details and we will let you know immediately when you can order your favourite product again.

Tip: you can also check the store stocks for most of our online products. You may be able to find the product in a local store. Please bear in mind that this is merely an indication that can differ from the actual stock in the store.
All our gift packages are carefully compiled and wrapped in a keepsake box which makes a beautiful gift. If you have your own plans for your gift, you can of course also make a selection of your favourites. When completing your order please state which products you wish to wrap, you also have the option of adding a personal message. The lucky recipient will certainly be very curious to discover who is surprising them!

In addition, we also have a number of gift sets for special occasions which you can personalise yourself. We also package these in a luxury gift box with a personal message. This is how we make giving your present almost as pleasant as receiving it.

Tip: use your keepsake box to store jewels, letters, and accessories, this preserves the memory of your beautiful gift.
Great to hear that you are interested in our wonderful products. While we really want you to experience our wonderful fragrances, it is not possible to send samples. On our website you can find extensive information about our collections, fragrances and ingredients.

In addition, you are very welcome to visit one of our stores to discover our unique fragrances. We will be happy to offer personal advice and are ready to offer you a relaxing cup of tea.

We are delighted that you are supporting our approach of reusing, reducing, and recycling! 

We currently have refills available for our body creams, day and night creams, hand soap, fragrance sticks and car perfumes. We hope to add far more refills of other products in the future, so that you can continue to enjoy all your favourites in a sustainable way.

Read more about our refills here.

We are happy to see that you have chosen to use our sustainable refills! Below you can discover how you can use our innovative eco-friendly refills:

Face cream: turn the lid of the jar and press the empty filling at the bottom of the container upwards to remove it. Place the refill in the container and press until you hear a click.

Body cream: press lightly on the bottom of your luxury body cream until the empty bottle pops open. Open the refill and press it into the bottle until you hear a click. Your refill is ready for use

Car perfume: remove the empty holder and replace it with the refill, with the aluminium side facing up. Put the aluminium strip through the grill and click into place.

Hand wash: clean your 300 ml bottle when it's empty. Pour in the 100 ml concentrated refill and add 200 ml water. Shake well for about 30 seconds, and the hand wash is ready to use!

Fragrance sticks: twist the top of the bottle and use the new set of fragrance sticks. You can use the decoration ring of your old fragrance sticks bottle.

Our scented candles are wonderful to use for a moment of peace and relaxation. This is how to ensure that you can get the maximum enjoyment from your candle:
  • To allow the top layer to melt equally, we advise you to allow the candle to burn for a minimum of two hours consecutively on first use.
  • Your candle burns best in a place with little airflow, this ensures that the candle burns as evenly as possible.
  • Also ensure that a minimum of one centimetre of wax remains in the candle, to ensure that the glass does not overheat and risks breaking.
  • Never leave a lit candle unattended.
You want to enjoy your favourite fragrance for as long as possible at home. To enjoy our fragrance sticks optimally we are delighted to share a few tips with you.
  • Your fragrance sticks are special rattan sticks, which draw the wonderful scent up naturally and then spread it evenly. It is therefore not necessary to turn the sticks regularly. Are you still looking for a fast scent boost, turn just one single stick.
  • The air circulation in your house is extremely important to extend the lifespan of your sticks, preferably place these in a place with limited airflow so that the fragrance dissipates less quickly.
  • While the scent ensures a warm atmosphere in your house during dark winter days, their lifespan is shorter if they are located near a heat source (such as your central heating).
  • Please bear in mind that the lifespan of the fragrance sticks can vary. You can find this information on the product page. Then you will know exactly what you can expect from your fragrance sticks.
With our extensive The Ritual of Namaste collection you have many ways to create your ideal skin care routine. Please do not hesitate to contact our experts via WhatsApp or Messenger, discover together which The Ritual of Namaste products suit your skin type and will reveal your natural beauty.
While all our products have been carefully assembled and tested, in exceptional cases your skin may unexpectedly react to one of our ingredients. This does not necessarily mean that something is wrong with the product, but of course this is not a pleasant experience. If there is a serious reaction, please firstly contact a doctor immediately for medical advice.

If you suspect that you are having an allergic reaction after using one of our products, we always advise to cease using the specific product. We are happy to investigate how we can assist you further. Please contact us on with the following information:
  • name of the product;
  • whether the product has been purchased online or in one of our stores;
  • the type of reaction you experienced;
  • how long after using the product the reaction occurred;
  • whether you have contacted a doctor.

We will then be happy to find a suitable solution with you. Despite the fact that we advise you to stop using the product, we request you to save the particular product so we can examine it further if necessary.
Below you can find the sizes of our comfortable Soulwear Collection items, so that you can relax, sleep and do your yoga practices in style:

Women
 
TROUSERS & LEGGINGS   
UK8101214
EUS (cm)M (cm)L (cm)XL (cm)
Waist64 - 6869 - 7374 - 7778 - 82
Hips92 - 9798 - 103104 - 109110 - 115
Outside leg81-8485-8990-9495-98
SWEATERS & CARDIGANS   
UK8101214
EUS (cm)M (cm)L (cm)XL (cm)
Bust82 - 8586 - 8990 - 9394 - 97
Waist64 - 6869 - 7374 - 7778 - 82
Hips92 - 9798 - 103104 - 109110 - 115
DRESSES    
UK8101214
EUS (cm)M (cm)L (cm)XL (cm)
Bust82 - 8586 - 8990 - 9394 - 97
Waist64 - 6869 - 7374 - 7778 - 82
Hips92 - 9798 - 103104 - 109110 - 115
T-SHIRTS & SINGLETS   
UK8101214
EUS (cm)M (cm)L (cm)XL (cm)
Bust82 - 8586 - 8990 - 9394 - 97
Waist64 - 6869 - 7374 - 7778 - 82
Hips92 - 9798 - 103104 - 109110 - 115



Men
 
TROUSERS & BOXERSHORTS   
UK8101214
EUS (cm)M (cm)L (cm)XL (cm)
Waist92 - 9697 - 101102 - 106107- 111
Hips92 - 9798 - 103104 - 109110 - 115
Outside leg106-109110-113114-115115-116
SWEATERS & CARDIGANS   
UK8101214
EUS (cm)M (cm)L (cm)XL (cm)
Bust92 - 9899 - 103104 - 109110 - 115
Waist92 - 9697 - 101102 - 106107- 111
Hips92 - 9798 - 103104 - 109110 - 115
T-SHIRTS & SINGLETS   
UK8101214
EUS (cm)M (cm)L (cm)XL (cm)
Bust92 - 9899 - 103104 - 109110 - 115
Waist92 - 9697 - 101102 - 106107- 111
Hips92 - 9798 - 103104 - 109110 - 115
We are always looking for new products and categories because we love to innovate and keep surprising our fans. This means that we have had to optimise our collections, and have adjusted our make-up collection. We have ensured that we keep a selected assortment, so that you can create beautiful day or evening looks and our loyal fans can keep enjoying their favourite products.

Our sun care products allow you to enjoy the sun in a safe and carefree way. It is extremely important to use our sun protection correctly manner, so that you are always protected against the harmful effects of the sun.

  • Apply your sun protection at least 30 minutes before you expose your skin to the sun and repeat this every two hours. Use a minimum of two tablespoons (30 ml) for the entire body.
  • Have you been swimming or sweating? Apply the sun care product again after drying yourself.
  • Choose a factor that suits your skin. Lighter skin often requires a higher factor.
  • Please bear in mind the use-by date of your sun protection product. If it has expired, it is possible that the product no longer offers the original protection.

You can find the complete The Ritual of Karma sun care product range here.

Yes, all of our product formulas are tested by accredited testing laboratories and reviewed by a safety reviewer to ensure the highest level of safety regulations, including SPF and UVA protection.
 
Within this context, The Ritual of Karma sun face cream SPF 50+ tested positively on the required protection factor (SPF).
 
A while ago, we were informed by the Dutch Consumer Association of the outcome of a test they conducted on this product and to our surprise, these results indicate that the formula did not meet the set legal requirements to support a SPF 50+ claim, namely a minimum protection factor (SPF) of 60.
 
At Rituals, the safety and wellbeing of our customers and the quality of our products are of the highest priority. That is precisely why we immediately commissioned an independent research institute to extensively test the product again. We are pleased to report that the validation tests confirm the product's claimed sun protection factor (50+).
 

Need some help?

Contact our customer relations team through one of the below channels. 
Available for all your questions from Monday – Friday 09:00 – 18:30 / Saturday – Sunday 10:00 - 18:30.

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